Privacy Policy

1. Introduction

This Privacy Policy explains how Curio Tinker Innovation LLP (“we”, “our”, “us”) collects, uses, stores, shares, and protects your information when you use our website and services.​
By accessing or using this website, purchasing STEM robotics kits, or enrolling in our video courses, you agree to the practices described in this Privacy Policy, in addition to our Terms and Conditions.​

2. Information we collect

We may collect the following types of information:

• Personal information: Name, email address, phone number, billing and shipping address, and any details you provide when creating an account or contacting us.​

• Order and payment information: Products or courses purchased, order IDs, transaction IDs, payment status, and limited payment details as provided by our payment partners. We do not store your full card numbers, CVV, or UPI PIN.​

• Account and course usage data: Login information (username/email), course enrollment, progress, and activity related to your use of our digital content.​

• Technical information: IP address, browser type, device type, pages visited, time spent, and other usage data collected through cookies or similar technologies.​

• Communication data: Messages, emails, support requests, feedback, and any information you voluntarily share with us.​

3. How we use your information

We use your information for purposes such as:

• Processing and delivering orders, including shipping robotics kits and activating course access.​

• Creating and managing your user account, including login, password reset, and course dashboard access.​

• Communicating with you about orders, course updates, technical issues, support, and policy changes.​

• Providing, maintaining, and improving our website, content, and services, including analytics and performance monitoring.​

• Preventing fraud, enforcing our Terms and Conditions, and complying with legal or regulatory obligations.​

4. Cookies and similar technologies

Our website may use cookies and similar technologies to:

• Remember your preferences and login session.​

• Understand how visitors use the website and improve user experience through analytics.​

You can manage or disable cookies through your browser settings, but some parts of the website may not function properly if cookies are disabled.​

5. How we share your information

We do not sell your personal information to third parties.​
However, we may share your information with trusted service providers, such as:

• Payment gateways (e.g., Razor pay and similar providers) to securely process payments and handle refunds.​

• Logistics and courier partners to deliver physical products to your address.​

• Email, SMS, and communication tools to send order updates, course information, and support responses.​

• Hosting and technical service providers that help us operate and maintain our website and learning platforms.​

These service providers are given only the information necessary to perform their services and are expected to protect your data in line with applicable laws and reasonable security practices.​

We may also share information if required by law, regulation, court order, or to protect our rights, property, or safety, or that of our users or others.​

6. Data security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration.​
Payments are processed through secure, PCI-DSS compliant payment partners, and sensitive payment information like full card details or UPI PIN is handled by them and not stored by us.​

7. Data retention

We retain your personal information for as long as necessary to:

• Fulfil the purposes described in this Privacy Policy.​

• Provide you with products, course access, and support.​

• Comply with legal, accounting, and tax requirements, and to resolve disputes or enforce our agreements.​

When information is no longer required, we will delete or anonymize it in accordance with applicable laws and our internal policies.​

8. Your rights and choices

Subject to applicable law, you may have rights to:

• Access the personal information we hold about you.​

• Request correction of inaccurate or incomplete information.​

• Request deletion or restriction of your personal information in certain circumstances, subject to legal and operational requirements.​

• Withdraw consent for specific processing where consent is the legal basis, without affecting past processing done before withdrawal.​

To exercise these rights, you can contact us using the details provided in the “Contact us” section below.​

9. Children’s privacy

Our products and courses are generally designed to be used by children under the guidance of parents, guardians, or educators, but the website is intended to be accessed and managed by adults.​
If you believe that a child has provided personal information directly to us without appropriate consent, please contact us so that we can review and take necessary steps.​

10. Third‑party websites and services

Our website may contain links to third‑party websites, tools, or services, including payment gateways, video platforms, or social media.​
These third parties have their own privacy policies and practices, and we are not responsible for their content, security, or data handling; you are encouraged to review their policies before providing any information.​

11. International transfers (if applicable)

If any of our service providers or servers are located outside India, your information may be transferred and processed in other countries that may have different data protection laws.​
In such cases, we will take reasonable steps to ensure that appropriate safeguards are in place to protect your information in line with applicable legal requirements.​

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.​
Any changes will be posted on this page with an updated effective date, and your continued use of the website after such changes will be treated as acceptance of the updated policy.​

13. Contact us

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, you can contact us at:

• Curio Tinker Innovation LLP

• Address: 110, Golden City Center, Chikhalthana MIDC, Aurangabad - 431007

• Email: sales@curiotinker.com

• Phone/WhatsApp: +91-9175522829/9175362829

You can also reach us through the details provided on the Contact Us page of this website.